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Frequently Asked Questions

Got Questions? We’ve Got Answers.

Whether you’re a new client or a long-time partner, we want to make sure you feel confident and informed. Below are some of the most common questions we get about our services.

General

Q: Do you work with businesses in Canada and the United States?

Yes. Although we are based in Ontario, we have expertise right across Canada and the United States.

Q: What size companies do you serve?

Most clients have annual revenues up to $2M with 1–40 employees, but we can scale up or down if the fit is right.

Q: Are your services virtual or on-site?
Primarily virtual—secure cloud portals and video calls—but we’re happy to pop in for key meetings anywhere in Eastern Ontario.
Q: How is pricing structured?
Fixed monthly packages. No hourly surprises. You’ll know your cost before we touch a ledger.
Q: Do I have to use all your services?
Not at all. Pick one, a few, or the full “fractional finance department.” We’ll integrate with your existing advisors if needed.

Accounting & Bookkeeping

Q: How often will I receive financial statements?

We will build statements and information based on your business needs, so you can make informed decisions.

Q: Can you clean up historical messes?

Yes. We tackle data detox projects going back multiple fiscal years and liaise with CRA or IRS to correct filings if needed.

Q: Who owns my data?
You do. We maintain administrator access, but all ledgers and working papers are released upon request.

Tax Planning & Preparation

Q: How is “tax planning” different from “tax preparation”?

Planning is proactive—salary/dividend mix, installment forecasting, credits, and deferrals. Preparation is filing of tax forms. We do both.

Q: Can you file both federal and provincial/state returns?

Yes. We file with both federal and provincial/state agenceis, ensuring your compliance.

Q: Do you handle SR&ED claims?
We guide eligibility, prep the technical narrative, and coordinate with SR&ED specialists if the claim is complex.
Q: What if I’m behind on corporate tax filings?

We’ll review outstanding returns, estimate penalties, and file through the Voluntary Disclosures Program if it reduces fines.

Q: Will I still need an external CPA?

No! Our in-house CPAs can sign off on both statements and returns without the need for any external interference.

Payroll & HR Compliance

Q: How do you calculate vacation and statutory holiday pay?

We follow federal and provincial/state formulas automatically.

Q: Do you manage WSIB and EHT?

Yes—rate classifications, premium calculations, filings, and reconciliations.

Q: Can you issue ROEs for terminated or seasonal staff?

Within five calendar days of interruption of earnings, filed electronically with the necessary agencies.

Q: What HR documents can you provide?

Offer letters, onboarding checklists, policy handbooks, termination letters, and compliance calendars.

Q: Will I still need an external CPA?

No. Our in-house CPA’s will sign off on both statements and returns.

Business Incorporation & Structuring

Q: Should I incorporate federally or provincially?
If you plan to operate under the same name Canada-wide or seek VC funding, federal can be smarter. Otherwise, provincial incorporation usually suffices and is faster.
Q: How long does incorporation take?
With electronic filing, 2–5 business days once we have your NUANS name clearance and signed Articles.
Q: What’s included in the incorporation package?
NUANS search, drafted Articles, share structure design, minute-book setup, CRA BN, HST, payroll accounts, first director and shareholder resolutions.
Q: Can you set up a holding company (HoldCo) for tax planning?
Yes—common for liability segregation and income-splitting. We’ll coordinate with our tax advisory team.
Q: Do you handle annual corporate filings?

We track due dates, draft annual resolutions, and file your Provincial Annual Return so you stay in good standing.

Didn’t see your question?

Shoot us a quick note or contact us—we’ll get you the answer (and maybe add it to this list).

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